FREQUENTLY ASKED QUESTIONS
Subscriptions: The most economical and convenient choice for your juuicing daily habit. The Juuice 2 U Subscription service is a recurring order delivered to you with weekly, bi-weekly, or monthly options. There are several packs to choose from.
– Create your account
– Pick your packs
– Don’t forget your elixirs, sea moss, or add a few of your favorite seasonal flavors
– Choose your delivery method at checkout (pick up or delivery)
– Your juices will arrive each week on the same day of your choice
– Each week, you can modify the order– log in to your account and make your changes or additions
One Time Orders – Great option to try our juuices, gift a friend, or for short term visitors in the Atlanta area.
– Create your account
– Pick your packs
– Don’t forget your elixirs, sea moss, or add a few of your favorite seasonal flavors
– Choose your delivery method at checkout (pick up or delivery)
– Delivery fees apply when outside the Atlanta perimeter area
– Visit us again to place your next order – One time orders are not recurring orders
Pickup @ the Kitchen
Location: Juuice Atlanta, 2051 Manchester Street NW, Atlanta, GA 30024
Pickup Time: 3pm to 7pm
Pickup Days: Monday, Tuesday, Wednesday, Thursday, Friday
– Order online
– Select “Pickup” at checkout to have your favorite Juuices waiting for you
Local Delivery
– Juuice delivery is free inside the Atlanta perimeter area
– $10 Fee applies to deliveries 15 miles outside the Atlanta perimeter area
– All subscriptions are delivered for free
– Deliveries are Monday – Friday between 10AM – 4PM ( you will get a text message when your order is in route)
Shipping
All orders are shipped via FedEx. Shipping rates are automatically calculated based on the shipping address zip code.
Juuices are prepared fresh daily and partially frozen for the shipping process. Shipping orders must be submitted by Tuesday each week for 2 day delivery. All orders place on Weds – Sun will ship the following Monday.
Returns
Juuice ATL is not responsible for any juuice that becomes too hot due to being left out for an extended period of time or not adequately cooled after delivery.
All juice products (juices, elixirs, lemonades, and sea moss) are perishable items, and returns will not be accepted. We pride ourself to “make it right” and ensure customer satisfaction on all orders.
Please email us at HYPERLINK “mailto:drinkup@juuiceatlanta.com” drinkup@juuiceatlanta.com if you have any issues, questions or inquiries. For the fastest response, we are also available by text @ 877-858-8434.
Cancellations
All orders are handcrafted and custom made. We must receive a 24-hour notice prior to your delivery date if you wish to edit or cancel your order. Refunds will not be issued if orders are not canceled within the 24-hour notice window.
Cancellation requests must be via phone call (833-258-8423) or email ( HYPERLINK “mailto:drinkup@juuiceatlanta.com” drinkup@juuiceatlanta.com) 24 hours prior to your delivery date to receive a refund.
